BKOOL

BKOOL is an immersive sports company that is shaping the future of indoor training. It has changed indoor cycling, putting users in control of their own training. Its simulator makes the indoor cycling experience more realistic and immersive and its fitness application does away with going to the gym. With users in more than 125 countries, over 400,000 have already tried BKOOL.

BKOOL has been using our next-generation CDN since 2017.

FAVORITE FEATURES

Edge Transcoding
Video Streaming
On-the-fly rewrapping

WHY TRANSPARENT EDGE

Quality and technical capacity
Price
Friendly technical support, with no intermediaries

“TRANSPARENT HAS ADAPTED WELL TO EVERY REQUEST AND ADJUSTMENT WE’VE EVER ASKED FOR. THAT FLEXIBILITY IS FUNDAMENTAL.”

Ángel Abella, Systems and Infrastructure Manager at BKOOL.

ABSORPTION OF TRAFFIC AND COST-SAVINGS

BKOOL launched the first-ever virtual cycling simulator, effectively creating a sector that is now in full swing. Its services are in AWS and integrating them with Transparent Edge’s next-generation CDN was a very simple process. Plus, the cost savings were immediate once the CDN was positioned in front of the AWS cloud: Users connect to Transparent Edge and BKOOL saves money.

BKOOL already had a long list of customers when the pandemic hit in 2020 and indoor cycling became even more popular, translating into a new boom for BKOOL. BKOOL was technically prepared to handle the sharp rise in concurrent users thanks to Transparent Edge’s next-generation CDN. BKOOL’s simulator content needs to be available immediately with minimum latency for all its customers, who are located throughout the world in multiple different time zones. Our CDN guarantees it.

“TRANSPARENT EDGE LETS US FOCUS ON PUBLISHING AND UPDATING CONTENT. WE NEVER HAVE TO WORRY THAT IT WILL BE AVAILABLE, OPTIMIZED, AND AS CLOSE TO USERS AS POSSIBLE.”

Ángel Abella, Systems and Infrastructure Manager at BKOOL.

TECHNICAL QUALITY

The simulator serves large videos of cycling routes whose speed has to be synchronized with the cyclist who is doing them. This is quite a challenge that BKOOL successfully manages with Transparent Edge’s CDN. Its new challenge is to start using VBR in all the videos it serves, assisted by Transparent Edge’s streaming video services.

“THE ON-THE-FLY HLS REWRAPPING SERVICE AND THE AUTOMATIC CREATION OF MULTIBITRATE LISTS HAS HELPED ALLEVIATE MOST OF OUR MANAGEMENT OF DIFFERENT VIDEO QUALITIES.”

Ángel Abella, Systems and Infrastructure Manager at BKOOL.

FRIENDLY REAL SUPPORT

“It’s a huge advantage to work with a flesh-and-blood support team of people that you can call to solve any problem. With other services, you get a semi-automatic system and sanitized support that often takes a long time to find solutions to problems.” Ángel Abella, Systems and Infrastructure Manager at BKOOL.

Support is essential for a company like BKOOL because any problem that affects content delivery is a problem at the core of the business. Hence the need for real proactive support provided by engineers.

“WHENEVER WE NEED ANYTHING, WE JUST HAVE TO WRITE TO THEM. IF THEY DON’T HAVE IT AVAILABLE, THEY OFFER ALTERNATIVES OR DEVELOP SOMETHING NEW TO COVER THE NEED. TRANSPARENT HAS ADAPTED WELL TO EVERY REQUEST AND ADJUSTMENT WE’VE EVER ASKED FOR. THAT FLEXIBILITY IS FUNDAMENTAL.”

Ángel Abella, Systems and Infrastructure Manager at BKOOL.

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